Reference

Explore the Terms That Govern Your Account

These terms and conditions set out the rules between you and dafavet when you open an account and use our platform in any region where local law permits.

Account EligibilityUPI & Paytm DepositsWithdrawal ConditionsAccount Suspension PolicyGoverning Jurisdiction
dafavet Explore the Terms That Govern Your Account
TERMS CONTACT PATHS

Get Clarity on Any Clause You Do Not Understand

If any part of these terms is unclear or you need confirmation about how a specific clause applies to your account, our support team can walk…

Live Chat Open the chat widget on any page and ask our support team to explain…
Email Support Send your terms-related question to our support address and include your account ID.
Help Centre The help centre has a dedicated section for account and policy questions.
HOW WE UPHOLD TERMS

See How dafavet Handles Policy, Data, and Your Account

We apply these terms consistently across every account. Below is a plain-language breakdown of how we handle the areas that matter most — from data storage to who can request a change…

Data Handling

Account data you provide at registration is stored on secured servers and used only for the purposes stated in these terms. We do not sell your data to third parties, and access is restricted to authorised personnel who need it to operate your account.

Cookie Use

We use cookies to keep your session active, remember your preferences, and measure how pages perform. You can adjust cookie settings in your browser at any time, though disabling certain cookies may affect how parts of the platform load for you.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification. You are responsible for keeping your login details confidential; if you suspect unauthorised access, contact us immediately so we can act on it.

Data Retention

We retain your account records for as long as your account is active and for the period required by applicable law after closure. When retention is no longer required, records are deleted or anonymised in line with our internal data schedule.

Who to Contact for Changes

Requests to update personal details, correct an error in your account record, or query how your data is used should be directed to our support team via email. Include your account ID and the specific change you are requesting to speed up the review.

Account Closure Requests

You can request account closure at any time by contacting support. We will confirm receipt, process any pending withdrawal of cleared funds, and close the account within the timeframe set out in our closure policy section of these terms.

Answers to Common Questions About These Terms

The questions below cover the clauses our account holders ask about most. If your question is not here, contact our support team and we will direct you to the relevant section of the full terms document.

Yes, if you open an account and access the platform in India, these terms apply to you in full, provided local law in your specific state or territory permits such access. Where local law does not permit it, these terms do not override that restriction.

We publish the updated version on this page with no obligation to notify you individually, though we may choose to do so. Continuing to use the platform after an update is treated as your acceptance of the revised terms, so check this page periodically.

Deposits via UPI, Paytm, and PhonePe are subject to the payment section of these terms, which sets out minimum amounts, verification steps, and turnaround expectations. No additional terms are imposed beyond what is written in that section.

Contact support by email with your account ID and the correction needed. We will review the request, verify your identity if required, and update the record within the timeframe stated in the data-handling clause of these terms.

The terms set out the conditions under which we may suspend an account, the notice period we aim to give where possible, and the process for you to contest a suspension. Contact us through the support channels on this page to begin that process.

We retain records for the period required by applicable law after your account closes, then delete or anonymise them. The exact retention period depends on the type of data and the legal requirement that applies to it in your jurisdiction.

The English version of these terms is the authoritative version and takes precedence in any dispute or discrepancy. If you read a translated copy and it differs from the English text, the English text governs your account relationship with us.